How to Add Communities

Communities (also called properties) are the apartment complexes or buildings you manage. This guide shows you how to add them to Aryna.

Two Ways to Add Communities

Add One at a Time: Use the form to add individual properties
Upload CSV: Import multiple properties at once

This article covers adding one at a time. For bulk uploads, see How to Upload Communities via CSV.

Prerequisites

You must be logged in to your Aryna account
You'll need basic information about the property

Step-by-Step Instructions

1. Navigate to Communities

Click Communities in the left sidebar
You'll see your communities list (or empty state if none yet)

2. Click "Add Community"

Look for the "Add Community" button in the top-right corner
Click the button to open the community form

3. Fill in Community Information

The form has three sections: General Information, Management Team, and Other Team Members.

General Information (Required)

Community Name (required)

Enter the property name
Example: "Sunset Apartments"

Full Address (required)

Enter the complete street address
Example: "123 Main Street, Suite 100"

Zipcode (required)

Enter 5-digit zipcode (e.g., "90210")
Or 9-digit format (e.g., "90210-1234")

External Community ID (optional)

Your internal property ID or code
Useful for matching with your property management system
Example: "PROP-001" or "CA-SF-001"

Email (optional)

Community contact email
Example: "leasing@sunsetapts.com"

Website (optional)

Property website URL
Must start with http:// or https://
Example: "https://www.sunsetapts.com"

Status (required)

Choose Active or Inactive
Default is Active

Management Team (Optional)

Assign key managers to this community:

Community Manager

Select from your team members dropdown
This person oversees day-to-day operations
You (the current user) are automatically selected by default

Asset Manager

Select from your team members dropdown
This person manages the financial/investment aspects

Leasing Manager

Select from your team members dropdown
This person handles tenant relations and leasing

Note: Only active team members appear in these dropdowns.

Other Team Members (Optional)

Add additional staff assigned to this community:

Click "Add Team Member"
Select a team member from the dropdown
Optionally add their role (e.g., "Maintenance Supervisor")
Click the checkmark to add
Repeat for additional team members

To remove a team member:

Click the X icon next to their name

4. Save the Community

Review all information
Click "Add Community"
The community will be added to your list

After Adding a Community

View Community Details

Go to the Communities page
Click on the community name in the table
You'll see the full community detail page

Edit Community Information

From the community detail page:

Click the "Edit" button
Update any fields
Click "Save Changes"

Add More Team Members

You can add or remove team members anytime:

Open the community detail page
Click "Edit"
Update the management or team members section
Save your changes

Field Validation

The form validates your input:

Email: Must be a valid email format
Zipcode: Must be 5 or 9 digits
Website: Must be a valid URL starting with http:// or https://
Required fields: Name, Address, Zipcode, and Status

Common Questions

Can I add a community without assigning managers?

Yes! Only the General Information section is required. You can add managers later.

How do I find the External Community ID?

This is your internal tracking number or property code from your property management system. If you don't use one, you can leave it blank or create your own system (e.g., STATE-CITY-001).

Can I change the community status later?

Yes! Edit the community and change the status from Active to Inactive (or vice versa). Inactive communities are hidden from most reports but remain in your account.

What if my team member isn't in the dropdown?

The dropdown only shows active team members. Either:

Make sure they've been invited and accepted
Check if their status is Active (not Inactive)
Invite them first if they're not on your team yet

Can I assign the same manager to multiple communities?

Yes! Team members can be assigned to as many communities as needed.

Troubleshooting

"Invalid zipcode format"

Use 5 digits (12345) or 9 digits with hyphen (12345-6789)
Remove any spaces or extra characters

"Invalid website URL"

Include http:// or https:// at the beginning
Example: https://www.property.com

"Community name already exists"

Each community name should be unique in your account
Add a distinguishing identifier if you have multiple locations
Example: "Sunset Apartments - North Campus"

Best Practices

✅ Do:

Use consistent naming (e.g., always include city name)
Fill in External Community ID for easy reconciliation
Assign all three manager roles for complete organization
Keep community status updated (mark closed properties as Inactive)

❌ Don't:

Leave required fields blank
Use abbreviations that aren't clear to everyone
Forget to assign managers (though it's optional, it helps with organization)

Bulk Upload Option

Adding many communities? See How to Upload Communities via CSV to import dozens or hundreds at once.

Need Help?

Having trouble adding a community?

Email: support@aryna.ai
Live Chat: Click the chat icon
Phone: 1-800-279-6224